eGain Corp is a leading provider of customer engagement solutions designed to help businesses enhance their customer service and support experiences. The company utilizes advanced artificial intelligence and analytics to enable organizations to improve communication across various channels, including web, mobile, and social media. eGain's cloud-based platform offers tools for knowledge management, chat, email, and other customer interactions, allowing companies to streamline their operations, increase efficiency, and ultimately enhance customer satisfaction. By leveraging innovative technology, eGain empowers businesses to build stronger relationships with their customers and respond to their needs in real-time. Read More
SUNNYVALE, Calif., Aug. 12, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for customer service and a Leader in the inaugural Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems, today announced it has won two Bronze Stevie® Awards in The 23rd Annual International Business Awards® (IBAs), recognizing the eGain AI Knowledge Hub™ in the “AI for Customer Experience” category and eGain Composer™ in the “Customer Service Innovation of the Year” category.
Leading Dutch insurer and ANWB subsidiary chooses the eGain AI Knowledge Hub as the trusted knowledge foundation for Enterprise AI Search and AI-powered service across every channel
Wednesday, August 5 session argues that AI in customer experience fails on bad instructions, not bad models. eGain also launches a developer hackathon.
Analyst James Early highlights Aveanna Healthcare, Genworth Financial and eGain as profitable small-cap stocks under $10, citing fundamentals over hype amid a big tech pullback.
eGain (NASDAQ:EGAN) reported fiscal third-quarter revenue growth and stronger profitability, while management said demand for its AI Knowledge offerings is increasing as enterprises look to improve the data and content foundations behind artificial intelligence projects.
Chief Executive Officer Ash
LONDON, April 30, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge management for enterprise customer service, today announces it has been named a finalist in two categories at the National AI Awards 2026: Best AI Platform and Infrastructure and AI in Marketing and Customer Experience. Winners will be announced online on 9 June, with celebrations hosted on 10 June at The AI Summit London.
SUNNYVALE, Calif., April 07, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced new enterprise AI platform connectors that integrate Microsoft Copilot, Anthropic Claude, Google Gemini CLI, and Cursor with eGain AI Knowledge Hub, the company’s AI-powered knowledge management platform. The connectors allow organizations to ground these AI platforms in a single, governed knowledge source, so every AI model, agent, and agentic developer environment can use accurate, up-to-date knowledge rather than fragmented and outdated sources.
SUNNYVALE, Calif., March 25, 2026 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN) today announced the eGain AI Knowledge Suite for Retail Banking, a new solution designed to help community banks, regional banks, and credit unions increase revenue, improve customer satisfaction, boost frontline productivity, and strengthen regulatory compliance.
New Edition Features Dedicated Chapter on GenAI Best Practices and Real-World Success Stories Showing 5X Knowledge Creation Acceleration and 6X Search Success Improvement
